At this weeks emergency meeting of the Council which was forced by the Conservative group in Council, the Labour leader of the Council told residents present, that they need to get things into perspective.
He wnet onto to say that while the service was very bad for the first two weeks of April, you would struggle to find something wrong now.
Residents could not believe what they heard. It's a good job that residents in netheravon road in Hanwell weren't there. They have waited 9 days to have their kitchen waste collected this week. Six weeks after the new contract started, four weeks after the leader of the council said everything was back to normal.
Try telling residents who carefully separate their recycling only to see it thrown into the bag of one lorry and mixed together all over again.
The leader of the ocuncil needs to stop talking down to residents, admit his role in this massive failure to provide residents with a service that they have paid for, and compensate them for a dreadful service for the last six weeks.